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 Should I keep a backup copy of my site on my computer?

Absolutely! It is very easy to spend all night working hard on upgrading your site only to hit the wrong key or have someone else overwrite your changes. Better safe than sorry.Our backups are for catastrophic server events. We do not...

 Where do I upload my website?

All files to be made public to view on the Internet should be uploaded to the "public_html" directory. This can be accessed via the file manager in cPanel or via FTP.Ensure that you create your index file for your first page, this can be...

 I forgot my cPanel password, what do I do?

If you have lost or forgotten your cPanel password please submit a support ticket by clicking on the Support tab on our website and then Submit A Ticket.  You must submit the ticket through your client area in order for us to provide a...

 How to SSH to Your VPS or Dedicated Server

In this guide, we will show you how to SSH to your VPS or Dedicated Server using a PC. Step 1: Download an SSH Client We recommend using an FTP program called PuTTY. It is completely free and can be downloaded at...

 How do I login to the cPanel?

cPanel is your Web Hosting Control Panel. To login to your cPanel go to: www.yourdomain.com/cpanel Note:  replace yourdomain.com with your actual domain name. You will then be prompted for your cPanel username and password which can be...